Featured works
Upland Advocate Portal
An enterprise healthcare internal platform translating complex eligibility rules into a scalable, real-time policy matching workflow used by advocates during live support calls
ROLE | Lead Product Designer, 0→1 System Design
IMPACT | Led measurable reduction in policy and downstream errors by up to 80% and improved matching setup speed by redesigning eligibility configuration.
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Other work
Knowt
An AI-assisted learning app designed to build consistent habits through gentle, data-informed streaks and feedback loops
ROLE | UX/UI Designer, Concept to MVP
IMPACT | Reframed engagement around flexibility and low-pressure motivation to support sustainable learning habits. Concept validated internally and selected as a semi-finalist
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